Doctor On-Call在线问诊
Weight Loss体重管理
Body Check体检
In-Home Care居家护理
For Employers企业方案 905‑305‑3107 Existing clients现有客户
EN
CAREBY CARE SERVICES康伴护理服务

Care at home. On your terms.父母在家
有人替你照顾好

Vetted caregivers matched to your family's language, culture, and values. PSW care, companion visits, medical escorts — booked through one coordinator who knows your family.时间不够,不代表关心不够
严格筛选护理人员 · 按家庭需求一对一匹配

One coordinator一对一专人跟进
Replacement guaranteed不合适可更换
Careby caregiver on a garden walk with a client
OUR SERVICES我们的服务

Care services matched to fit护理服务 量身匹配

No membership required. Talk to a coordinator and we'll scope the right care package for your family.无需开通会员。可向健康管家咨询,我们将为您家庭量身规划合适的护理方案

PSW Care个人支援护理
Daily living assistance — bathing, dressing, mobility, medication reminders, meal prep.日常生活协助——沐浴、穿衣、行动辅助、用药提醒、膳食准备
Companion Visits陪伴探访
Social companionship — conversation, walks, grocery shopping, errands, meal company.社交陪伴——聊天、散步、购物、跑腿、用餐陪伴
Medical Escort医疗陪同
Accompaniment to medical appointments — transport, check-in, note-taking, follow-up.医疗就诊陪同——交通、登记、记录、后续跟进
Hospital Companion住院陪伴
Bedside companion during hospital stays — advocacy, comfort, communication with staff.住院陪伴——代言、安慰、与医护人员沟通
Regular Cleaning日常清洁
Routine household cleaning to keep the home safe and comfortable.日常家居清洁,保持家中安全舒适
Deep Cleaning深度清洁
Thorough deep clean for seasonal maintenance or post-illness recovery.彻底深度清洁,适用于换季保养或病后恢复
WHY FAMILIES CALL US为什么家庭选择我们

Home care is hard We do the hard part居家护理不易 难的部分 由我们承担

Every agency works with who’s available. We work with who fits — language, food, values, family rhythm. When the match is wrong, we replace them. No questions.大多数机构只看谁有空。我们只看谁合适——语言、饮食、价值观、家庭节奏。匹配不对,我们立即更换,无需解释。

Match匹配
Most agencies: whoever’s available first.大多数机构:派最先有空的人。
Careby: matched on language, culture, and family fit before we send anyone.康伴:先按语言、文化与家庭契合度匹配,再派人上门。
Language语言相通
Most agencies: random caregiver, English-only.大多数机构:随机派人,仅讲英语。
Careby: speaks your language, briefed on your family before day one.康伴:语言相通,上门前已熟知您家庭情况。
Guarantee服务保障
Most agencies: if the match is wrong, you start over.大多数机构:匹配不合适,只能重新开始。
Careby: if the caregiver isn't right, we replace them. No questions.康伴:护理人员不合适,我们负责更换,无需反复解释。
THE CAREBY DIFFERENCE康伴的不同之处

Why families choose us.家庭为何选择我们

01 — Matched to fit01 · 量身匹配

A caregiver who fits合适的护理员

Every caregiver is matched to your family's needs, routines, and values. We don't just send someone available. We send someone who fits.每位护理员都根据您家庭的需求、习惯和价值观匹配,我们不只是派遣有空的人,而是派遣合适的人

02 — One coordinator02 · 一位协调员

One person, one number一个人,一个电话

A dedicated care coordinator who knows your family and manages everything — scheduling, matching, follow-up, and care plan adjustments.一位专属护理协调员,了解您的家庭,管理一切——排程、匹配、跟进和护理方案调整

03 — Replacement guaranteed03 · 保证更换

If it isn't right, we fix it不合适,我们解决

If a caregiver isn't the right fit, we guarantee a replacement. No questions, no hassle.如果护理员不合适,我们保证更换,无需解释,没有麻烦

HOW TO GET STARTED如何开始

No membership required. Every plan is scoped around your family — call us for a free consultation and we'll build the right package.无需开通会员。每份护理方案都为您的家庭量身打造——欢迎致电免费咨询,我们将为您配置合适的服务套餐

Book a consultation →预约咨询 →
FROM OUR FAMILIES来自我们的家庭

What families tell us.家庭告诉我们的话

★★★★★
My dad's ApoB and Vitamin D were both flagged. His family doctor had never mentioned either. The action plan changed what he eats.我父亲的 ApoB 和维生素 D 都被标记了,他的家庭医生从未提及,行动计划改变了他的饮食
WL
Wei L.
Daughter · The Peace-of-Mind Panel女儿 · 心安理得的检查
★★★★★
I stopped waking up at 3am. The monitoring and a coordinator who actually reads the reports changed everything.我不再在凌晨 3 点醒来了,监测和真正阅读报告的协调员改变了一切
MC
Michael C.
Son · Home Monitoring + Companion儿子 · 家居监测 + 陪伴
★★★★★
My father refused care for two years. Careby matched him with someone who speaks his language. He looks forward to the visits now.我父亲拒绝护理两年,康伴为他匹配了说他语言的人,他现在期待探访了
JK
Jenny K.
Daughter · Companion Plan女儿 · 陪伴套餐

Common questions常见问题

All caregivers are licensed for the service they provide — PSWs are certified, RNs are RN-licensed. Background checks include vulnerable sector screening, reference checks, and ongoing supervision by a Careby clinical lead.所有护理人员均持有所提供服务的合法执业资格——PSW 持证、RN 拥有注册护士执照。背景审核包括弱势群体审查、推荐人核实,并由康伴临床负责人持续监督。

Most services have a 2- or 3-hour minimum, depending on service type. Companion visits are 2 hours minimum; PSW care is 3 hours minimum.多数服务最少 2 至 3 小时起,视服务类型而定,陪伴探访最少 2 小时;PSW 护理最少 3 小时

We ask for at least 24 hours' notice. Cancellations within 24 hours may be charged at the full booked rate, since the caregiver's time is reserved.请至少提前 24 小时通知,24 小时以内的取消,可能按预约时长全额收费,因为护理人员的时间已为您预留

We arrange a covering caregiver, briefed in advance on your parent's profile. If you'd prefer to wait for your usual match, we can reschedule.我们会安排已了解父母情况的替补护理人员,如您更愿意等待平时熟悉的护理人员,可重新安排时间

Some private and extended health insurance plans cover home care services. We can provide receipts for submission. OHIP covers limited home care (LHIN-arranged); Careby's services are private-pay.部分商业与延伸健康保险计划承担居家护理费用。我们可提供发票供您报销。OHIP 仅覆盖有限的居家护理(由 LHIN 安排);康伴的服务为自费。

Across Ontario. Coverage is densest in the GTA — for more remote areas, ask your health steward about availability.覆盖安省全境,多伦多地区(GTA)资源最为密集,如位于较偏远地区,请咨询健康管家了解服务可行性

Tell your health steward. We'll re-match — no questions, no extra cost.请告知您的健康管家,我们会重新匹配——无需解释,无任何额外费用

Caregivers are available in flexible blocks: 4-hour minimum, up to live-in. Common patterns are weekday mornings, evenings for medication and dinner, overnight, or full-day. Your coordinator builds the schedule with your family.护理人员的服务时段灵活——最短 4 小时,最长可至全天驻家。常见安排包括平日上午、傍晚(用药与晚餐时段)、夜班或全天班。具体排班由健康管家与您家共同制定

We try — and often we can — but next-day and same-day requests depend on caregiver availability and your parent's location. Tell your coordinator as early as you can, and they'll work backwards from when you actually need help.我们会尽力安排——多数情况下可以——但次日或当日申请取决于护理员的可用性以及父母所在位置。请尽早告知健康管家,便于根据您实际需要的时间倒排安排

Let's build a care plan for your family.让我们为您的家庭制定护理方案

One consultation. One coordinator. Care that fits.一次咨询,一位协调员,合适的护理

Book a consultation →预约咨询 →