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CAREBY CARE SERVICES康伴护理服务

Care at home. On your terms.父母在家
有人替你照顾好

Vetted caregivers matched to your family's language, culture, and values. PSW care, companion visits, medical escorts — booked through one coordinator who knows your family.时间不够,不代表关心不够
严格筛选护理人员 · 按家庭需求一对一匹配

One coordinator一对一专人跟进
Replacement guaranteed不合适可更换
Careby caregiver on a garden walk with a client
OUR SERVICES我们的服务

Care services matched to fit护理服务 量身匹配

No membership required. Talk to a coordinator and we'll scope the right care package for your family.无需开通会员。可向健康管家咨询,我们将为您家庭量身规划合适的护理方案

PSW Care个人支援护理
Daily living assistance — bathing, dressing, mobility, medication reminders, meal prep.日常生活协助——沐浴、穿衣、行动辅助、用药提醒、膳食准备
Companion Visits陪伴探访
Social companionship — conversation, walks, grocery shopping, errands, meal company.社交陪伴——聊天、散步、购物、跑腿、用餐陪伴
Medical Escort医疗陪同
Accompaniment to medical appointments — transport, check-in, note-taking, follow-up.医疗就诊陪同——交通、登记、记录、后续跟进
Hospital Companion住院陪伴
Bedside companion during hospital stays — advocacy, comfort, communication with staff.住院陪伴——代言、安慰、与医护人员沟通
Regular Cleaning日常清洁
Routine household cleaning to keep the home safe and comfortable.日常家居清洁,保持家中安全舒适
Deep Cleaning深度清洁
Thorough deep clean for seasonal maintenance or post-illness recovery.彻底深度清洁,适用于换季保养或病后恢复
WHY FAMILIES CALL US为什么家庭选择我们

Home care is hard We do the hard part居家护理不易 难的部分 由我们承担

Every agency works with who’s available. We work with who fits — language, food, values, family rhythm. When the match is wrong, we replace them. No questions.大多数机构只看谁有空。我们只看谁合适——语言、饮食、价值观、家庭节奏。匹配不对,我们立即更换,无需解释。

Match匹配
Most agencies: whoever’s available first.大多数机构:派最先有空的人。
Careby: matched on language, culture, and family fit before we send anyone.康伴:先按语言、文化与家庭契合度匹配,再派人上门。
Language语言相通
Most agencies: random caregiver, English-only.大多数机构:随机派人,仅讲英语。
Careby: speaks your language, briefed on your family before day one.康伴:语言相通,上门前已熟知您家庭情况。
Guarantee服务保障
Most agencies: if the match is wrong, you start over.大多数机构:匹配不合适,只能重新开始。
Careby: if the caregiver isn't right, we replace them. No questions.康伴:护理人员不合适,我们负责更换,无需反复解释。
THE CAREBY DIFFERENCE康伴的不同之处

Why families choose us.家庭为何选择我们

01 — Matched to fit01 · 量身匹配

A caregiver who fits合适的护理员

Every caregiver is matched to your family's needs, routines, and values. We don't just send someone available. We send someone who fits.每位护理员都根据您家庭的需求、习惯和价值观匹配,我们不只是派遣有空的人,而是派遣合适的人

02 — One coordinator02 · 一位协调员

One person, one number一个人,一个电话

A dedicated care coordinator who knows your family and manages everything — scheduling, matching, follow-up, and care plan adjustments.一位专属护理协调员,了解您的家庭,管理一切——排程、匹配、跟进和护理方案调整

03 — Replacement guaranteed03 · 保证更换

If it isn't right, we fix it不合适,我们解决

If a caregiver isn't the right fit, we guarantee a replacement. No questions, no hassle.如果护理员不合适,我们保证更换,无需解释,没有麻烦

HOW TO GET STARTED如何开始

No membership required. Every plan is scoped around your family — call us for a free consultation and we'll build the right package.无需开通会员。每份护理方案都为您的家庭量身打造——欢迎致电免费咨询,我们将为您配置合适的服务套餐

Book a consultation →预约咨询 →
FROM OUR FAMILIES来自我们的家庭

What families tell us.家庭告诉我们的话

★★★★★
My dad's ApoB and Vitamin D were both flagged. His family doctor had never mentioned either. The action plan changed what he eats.我父亲的 ApoB 和维生素 D 都被标记了,他的家庭医生从未提及,行动计划改变了他的饮食
WL
Wei L.
Daughter · The Peace-of-Mind Panel女儿 · 心安理得的检查
★★★★★
I stopped waking up at 3am. The monitoring and a coordinator who actually reads the reports changed everything.我不再在凌晨 3 点醒来了,监测和真正阅读报告的协调员改变了一切
MC
Michael C.
Son · Home Monitoring + Companion儿子 · 家居监测 + 陪伴
★★★★★
My father refused care for two years. Careby matched him with someone who speaks his language. He looks forward to the visits now.我父亲拒绝护理两年,康伴为他匹配了说他语言的人,他现在期待探访了
JK
Jenny K.
Daughter · Companion Plan女儿 · 陪伴套餐

Common questions常见问题

All caregivers are licensed for the service they provide — PSWs are certified, RNs are RN-licensed. Background checks include vulnerable sector screening, reference checks, and ongoing supervision by a Careby clinical lead.所有护理人员均持有所提供服务的合法执业资格——PSW 持证、RN 拥有注册护士执照。背景审核包括弱势群体审查、推荐人核实,并由康伴临床负责人持续监督。

Most services have a 2- or 3-hour minimum, depending on service type. Companion visits are 2 hours minimum; PSW care is 3 hours minimum.多数服务最少 2 至 3 小时起,视服务类型而定,陪伴探访最少 2 小时;PSW 护理最少 3 小时

We ask for at least 24 hours' notice. Cancellations within 24 hours may be charged at the full booked rate, since the caregiver's time is reserved.请至少提前 24 小时通知,24 小时以内的取消,可能按预约时长全额收费,因为护理人员的时间已为您预留

We arrange a covering caregiver, briefed in advance on your parent's profile. If you'd prefer to wait for your usual match, we can reschedule.我们会安排已了解父母情况的替补护理人员,如您更愿意等待平时熟悉的护理人员,可重新安排时间

Some private and extended health insurance plans cover home care services. We can provide receipts for submission. OHIP covers limited home care (LHIN-arranged); Careby's services are private-pay.部分商业与延伸健康保险计划承担居家护理费用。我们可提供发票供您报销。OHIP 仅覆盖有限的居家护理(由 LHIN 安排);康伴的服务为自费。

Across Ontario. Coverage is densest in the GTA — for more remote areas, ask your health steward about availability.覆盖安省全境,多伦多地区(GTA)资源最为密集,如位于较偏远地区,请咨询健康管家了解服务可行性

Tell your health steward. We'll re-match — no questions, no extra cost.请告知您的健康管家,我们会重新匹配——无需解释,无任何额外费用

Caregivers are available in flexible blocks: 4-hour minimum, up to live-in. Common patterns are weekday mornings, evenings for medication and dinner, overnight, or full-day. Your coordinator builds the schedule with your family.护理人员的服务时段灵活——最短 4 小时,最长可至全天驻家。常见安排包括平日上午、傍晚(用药与晚餐时段)、夜班或全天班。具体排班由健康管家与您家共同制定

We try — and often we can — but next-day and same-day requests depend on caregiver availability and your parent's location. Tell your coordinator as early as you can, and they'll work backwards from when you actually need help.我们会尽力安排——多数情况下可以——但次日或当日申请取决于护理员的可用性以及父母所在位置。请尽早告知健康管家,便于根据您实际需要的时间倒排安排

Let's build a care plan for your family.让我们为您的家庭制定护理方案

One consultation. One coordinator. Care that fits.一次咨询,一位协调员,合适的护理

Book a consultation →预约咨询 →